Solutions built around how you operate

Project installation

Building new, expanding or upgrading your site.

We design and install your security system with a fixed scope, clear deliverables and complete documentation at handover. That might be a CCTV network, an access control rollout or a full installation for a new building.

• Site survey and written scope before work starts
• Design, procurement, configuration, installation and commissioning by one team
• As-builts, training and a formal handover

Preventative maintenance

Your systems protect your site. We keep your systems ready.

Scheduled servicing with priority callouts keeps your investment performing, extends system life and catches small issues, like failing batteries, loose door hardware or cameras out of focus, before they become failures.

• Service visits on a schedule that suits your site
• Priority callouts when something does fail
• Service records added to your site documentation

See service, maintenance and monitoring.

Managed security partner

Many sites, one standard of security.

Maintenance, periodic audits, documentation and phased upgrades under one partnership. Built for school networks, hospital campuses and property portfolios. We become your security team.

• One point of contact across every site
• A standard design and documentation set for the portfolio
• A forward plan for upgrades you can budget for

Active monitoring

Every alert reaches the right people, at any hour.

We integrate your alarms, duress points and cameras with a professional monitoring centre and a defined response plan. Your priority action list is built in, so every event gets the right response, including guard response where you need it.

• 24/7 monitoring of intrusion, duress and technical alarms
• A response plan and contact list agreed with you
• Monitor from your phone as well

Remote technical support

A specialist who knows your system, one call away.

Priority remote access to a Com4 specialist, so card changes, schedule tweaks, camera issues and software faults are resolved quickly and your site keeps running, often without waiting for a site visit.

• Secure remote access set up with your IT team
• Support from people who have your as-builts and configuration on file

Security consultation

Every strong system starts with the right conversation.

Send us a brief and we will match you with the right specialist, available for callouts at an hourly rate. Or start with a free 15-minute consultation to scope your needs. For larger projects, see system design and consulting.

Book a free consultation